Yum! Brands to Expand Voice AI Technology to Hundreds of Taco Bell U.S. Drive-Thru Locations in 2024

Yum! Brands, Inc. announced today the expansion of Voice AI technology across Taco Bell drive-thru locations in the U.S., targeting hundreds of stores by the end of 2024. The Company aspires to implement Voice AI technology in drive-thrus at its brands globally in the future.

The rollout of Voice AI technology in Taco Bell, currently in more than 100 Taco Bell U.S. drive-thrus across 13 states, is designed to enhance... 

United Natural Foods Expands Supply Chain Evolution with A.I.-Powered Warehouse Automation System

United Natural Foods, Inc. (NYSE: UNFI) (the “Company” or “UNFI”) today announced plans to implement an A.I.-powered robotic automation system in its soon-to-be-completed distribution center (DC), in Manchester, PA. This advanced system, manufactured by Symbotic, is the second installation for UNFI and part of the Company’s commitment to further enhance the effectiveness and efficiency of its distribution center network. Once installed, UNFI expects the system to enhance the customer experience, improve quality and service to customers, increase capacity within its facilities, and lower...

SoundHound And Jersey Mike’s Introduce Voice AI Phone Ordering

SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, and Jersey Mike’s Subs today announced that they are working together to give customers the ability to place phone orders for pick-up via a state-of-the-art voice AI ordering system. Optimized for natural human speech, Jersey Mike’s customers won’t have to modify their language or interact awkwardly with the software – they can just speak naturally as they would to another person.

Initially live at 50 locations, SoundHound’s voice technology has been trained on the...

Kroger CIO Discusses Digital Innovation Trends for Grocery Retail in 2024

The Kroger Co. (NYSE: KR) today shared Chief Information Officer (CIO) and Senior Vice President (SVP) Yael Cosset joined Sucharita Kodali, Vice President at Forrester Research, this week at the National Retail Federation's (NRF) Big Show for a conversation on Kroger's digital journey and how that transformation impacts customers and associates.

"We continue to invest in our digital transformation journey by enhancing our customer and associate experiences, recognizing that both are equally impactful to gaining loyalty and earning our customer's...  

Bob Evans Selects PAR Technology’s Punchh® to Enhance Guest Experience and Loyalty

ParTech, Inc. (PAR), a global restaurant technology company and provider of unified commerce solutions for enterprise restaurants, today announced that Bob Evans, the iconic family-style restaurant chain with 437 locations in the U.S. has selected PAR's industry-leading loyalty and offer solution PAR Punchh®. This choice reflects Bob Evans' commitment to enhancing and personalizing customer experiences, creating stronger connections with their guests.

Known for its farm-fresh cuisine and warm hospitality, this collaboration represents a significant step towards enhancing the dining experience...

McDonald’s Corporation and Accenture Expand Partnership to Accelerate Technology Adoption 

McDonald’s Corporation (NYSE: MCD) and Accenture (NYSE: ACN) announced an expansion of their strategic partnership to help execute McDonald’s strategy to leverage the latest edge technology and apply generative AI solutions across its restaurants worldwide to iMcDonaldsmprove operations as well as customer and crew experience. Through this work, McDonald’s also will enhance the digital capabilities of its employees.

This partnership will help support McDonald’s technology strategy which aims to leverage scale and unlock greater speed and efficiency for customers, restaurant teams, and employees. This includes the acceleration of automation innovation...

World's First Fully Autonomous, AI-Powered Restaurant Opening in Southern California

Cali Group, a holding company using technology to transform the restaurant and retail industries, Miso Robotics, creator of Flippy (the world's first AI-powered robotic fry station), and PopID, a technology company simplifying ordering and payments using biometrics, announced today that they are soon opening CaliExpress by Flippy™, the world's first fully autonomous restaurant. Utilizing the most advanced systems in food technology, both grill and fry stations are fully automated, powered by proprietary leading-edge artificial intelligence and robotics. Guests will watch their food being cooked...