Yum! Brands to Expand Voice AI Technology to Hundreds of Taco Bell U.S. Drive-Thru Locations in 2024

Yum! Brands, Inc. announced today the expansion of Voice AI technology across Taco Bell drive-thru locations in the U.S., targeting hundreds of stores by the end of 2024. The Company aspires to implement Voice AI technology in drive-thrus at its brands globally in the future.

The rollout of Voice AI technology in Taco Bell, currently in more than 100 Taco Bell U.S. drive-thrus across 13 states, is designed to enhance... 

Joe Park Promoted to Yum! Brands Chief Digital & Technology Officer

Yum! Brands, Inc. (NYSE: YUM) today announced the promotion of Joe Park to Chief Digital & Technology Officer, reporting to Chris Turner, Yum! Brands Chief Financial Officer, effective March 1, 2024. Park, who most recently served as Chief Digital & Technology Officer for Pizza Hut Global, succeeds Clay Johnson, who will continue with Yum! Brands as a Senior Advisor. As CDTO, Park will join the Yum! Brands Global Leadership Team and oversee the Company’s global technology strategy, partnering with the KFC, Pizza Hut, Taco Bell and the Habit...

How Yum! Brands is Making its Supply Chain More Sustainable

The KFC, Pizza Hut, Taco Bell and The Habit Burger Grill parent company is investing in partnerships with dairy, beef and poultry suppliers to reduce carbon emissions and develop more resilient agricultural practices.

The effects of climate change can have a major impact on the global food system. That’s why Yum! Brands aims to be part of the solution and is working with suppliers to cut greenhouse gas (GHG) emissions.

“We rely on healthy agriculture systems to support sustainable crop yields and livestock productivity,” said Yum! Chief Sustainability Officer...