Instacart Introduces Reimagined Ratings System and More Features for Shoppers
Instacart, a leading retail enablement company in North America, today announced a reimagined customer ratings system, delivering a more helpful, informative, and fair experience for shoppers. Instead of prioritization of batches being based on having the highest rating possible, shoppers will now need to maintain a 4.7 average rating or above for batch prioritization. In addition, Instacart is forgiving more ratings for reasons that may be outside of a shopper's control, including if a customer consistently rates shoppers below 5 stars.
Instacart is also introducing a new "Your stats" screen...
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